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Sales Glossary

Discovery Call

Initial interaction with a prospect after displaying interest, allowing qualification assessment and understanding of their needs.

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Customer Confidence
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Delivered Email
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Direct Competition
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Discovery Call
Email Bump
End Of Month Forecast
Engagement
Features, Advantages and Benefits (FAB)
First-Call Resolution
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Follow-up Task
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Friction
Gatekeeper
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Marketing
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Meeting Conversion Rate
Meetings Booked
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Mirroring
Modern Selling
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Needs Analysis
Negotiation
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Objection
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On-target Earnings (OTE)
One-off Task
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Open Rate
Opportunity Generation
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Outbound calls
Overdue Task
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Plugin
Power User
Predictive Analysis
Procurement
Product-qualified Lead (PQL)
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Profit Margin
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Prospect
Prospecting
Qualification
Qualified Lead
Qualify
Quota
RFI
RFP
RFQ
Ramp-up Time
Referral
Reply Rate
Response Time
Revenue Hero
Revenue Operations (RevOps)
Round Robin — Flexible
Round Robin — Strict
Route-to-Market Strategy
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