What is this signal?
Trigger outreach to freemium users after a period of inactivity or low engagement with core features.
Why it matters
Re-engaging inactive users can revive interest, guide them to explore key functionality, and encourage conversion.
How to act on this signal
- Send a personalized email highlighting features they haven’t explored.
- Offer tips or resources to help them get started again.
- Trigger a sequence to nurture interest without overwhelming the user.
Setup guide
See how Duo Copilot uses Freemium User Signals from your CRM to trigger personalized outreach automatically.