How Duve’s first outbound sales executive booked 45 meetings in 2 months

Duve is a guest experience platform that digitizes hotel processes, enabling guests to enjoy contactless, personalized experiences while helping hoteliers and hospitality professionals improve operational efficiency, increase revenue, and boost guest satisfaction. Founded in 2016 and headquartered in Israel, Duve now serves over 1,000 customers across more than 64 countries.

After securing $10 million in Series A funding in 2022, Duve hired Niv Ehrlich as their first-ever in-house outbound salesperson and partnered with Amplemarket in 2023. Over the past eight months, Niv has ramped up Duve’s outbound engine and already transformed the company’s pipeline.

Until 2023, Duve had no internal outbound infrastructure. The company relied on outsourcing their outbound sales development motions, which had not produced the results they hoped for, and depended heavily on inbound efforts to feed their pipeline.

So, when Niv joined in early 2023 as Duve’s first Outbound Account Executive, it was up to him to build the outbound engine from scratch.

“Before I joined Duve, the team used an external SDR firm. We realized that internalizing these processes could bring better results.”

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Since Niv was Duve’s sole outbound player, his choice of tools depended heavily on features that would help him maximize productivity and make the most of his time.

Key features he looked for included:

• Multichannel engagement automation across email and LinkedIn
• Accurate email reveals and validation
• Tight and reliable LinkedIn integration for easy prospecting

After the Duve team discovered Amplemarket via a referral, Niv was able to leverage the features he needed to ramp up his workflows quickly. He used:

• The searcher’s detailed filters, such as “Recently changed jobs,” to pinpoint Duve’s ICP and find leads with high intent
• Amplemarket’s LinkedIn Chrome extension to implement new social prospecting tactics and expand Duve’s pipeline
• Liquid syntax in his outreach templates to scale personalized campaigns without losing time on individual leads
• Automated content rotation and mailbox warm-up to optimize deliverability and keep his outbound flowing smoothly

“LinkedIn automation and email validation were two of the most important features I was looking for to build our outbound and take it multichannel. Amplemarket stood out for its robust features and all-in-one approach.”

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Within 8 months, Niv’s one-person outbound sales engine became a major driver of Duve’s pipeline:

• 45 meetings booked across two months
• Average outbound open rates of 65%-70%
• Email reply rates averaging between 15% and 20%

Niv single-handedly proved that the right tools and strategy can produce incredible results despite personnel limitations. Choosing an all-in-one tool gave him the flexibility to build agile multichannel motions perfectly suited to capturing Duve’s target audience.

“Amplemarket has provided us with far greater overall value than piecing together various tools. Having everything I need in one platform has allowed me to be fully autonomous throughout the entire sales process.”

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The Duve team found an efficient and effective solution to their outbound scaling challenges with Amplemarket’s all-in-one platform. The speed and consistency of their outbound success in just a few months is impressive and highlights the strength of their streamlined sales operations. We look forward to seeing these results grow as the team continues to scale.

Duve is revolutionizing the guest experience by offering true end-to-end personalization. The platform helps hoteliers create a tailored and digital journey for every guest, from online check-in flows that match each guest’s needs, to a web-based guest app with localized content, to personalized upsells that boost revenue and guest satisfaction.

With over 150 integration partners across all major PMSs, OTAs, PSPs, digital key providers, and third-party vendors, Duve is transforming how thousands of hotels and vacation rentals around the world deliver guest experiences.