Introducing Unibox: your multichannel command center for every sales conversation

Sales is a race against time.

The first rep to spot the buying signal and answer with substance wins the deal.

Yet most teams still chase conversations across a patchwork of multiple Gmail tabs and social media DM chats.

The result? Hot leads cool off while you’re hunting for the right window, managers lose line-of-sight, and the data that should sharpen your next move sits siloed in someone else’s interface.

Today we’re changing that.

Meet Unibox

Unibox stands for Unified Inbox, a single workspace inside Amplemarket that pulls every inbound and outbound conversations across email and social DMs into one streamlined view.

No more swiveling between profiles and mailboxes. No more “which tab was that?” moments. One command center; every conversation.

Christian Persico, SDR at Deel, shares:

"Unibox lets me stay in flow — handling LinkedIn, email, and replies all in one place, without tab-hopping or missing key signals. It’s become a core part of my daily workflow at Deel, especially during high-volume prospecting."

Why we built Unibox

We kept hearing about the need for a sales-centric, multichannel communications hub that controls both inbound and outbound conversations. Our customers told us:

1. Too many tabs, not enough time‍

Reps waste hours context-switching just to find and respond to the right messages.

2. Important replies slip through the cracks

Managing multiple mailboxes adds up, especially for outbound teams. Without a unified system, high-intent leads get buried, response times lag, and conversions suffer.

3. Zero visibility for managers

‍Coaching, coverage, and SLAs still live in spreadsheets, if they exist at all.

4. Wasted platform firepower

‍Amplemarket’s full engagement history and CRM data stay locked away when replies happen outside the platform. Unibox ends the scramble. Open it once and you’re operating with 360-degree clarity.

What makes Unibox different

The Amplemarket Unibox is the only multichannel command center for every sales conversation happening across email and social DMs. It's designed for speed and clarity, reflecting how modern sales teams actually work.

Deep integration with social DMs, and email, instant reply capabilities and full engagement context make Amplemarket Unibox a true system of engagement for prospecting.

Emails and social DMs in one place.

Sales emails and social DMs land side-by-side with consistent context: Sender, thread preview, in and out engagement history. Scan, filter, or search across the entire sequence list and funnel in seconds.

Speed to lead

Reply directly from the Unibox. Hover, hit reply, and fire off a template-powered response. Save time with merge fields and next-step tasks without leaving the thread.

Team visibility, clarity and control

Track response times, coach from real email and social activities, and spot bottlenecks — all inside the same view. No exports, no guesswork!

How teams are already using Unibox:

Wendy Feliz, Executive Assistant to the CEO at Clara, says:

"Unibox will help us centralize replies all in one place, instead of having everything scattered, and be more productive especially as we scale the team at Clara."

Speed-to-lead execution — SDRs respond to any inbound or outbound message, whether it’s from email or social DMs, in minutes, no matter which mailbox or channel it came through.

Cross-channel continuity — Did a prospect just reply to your social DM? Pick it up mid-thread with full email context or add the prospect to a full email sequence in one click.

Full context on the prospect — Open the Account and Contact page to see full prospect details and take action with complete context.

‍Coaching in the flow — Sales leaders can coach on both email and social interactions from one place.

Launch your Unibox in two clicks

1. Log in to Amplemarket and connect the mailboxes and social accounts you already use.
   
2. Open Unibox from the left sidebar and watch your conversations converge.
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If you’re new to Amplemarket, start a free trial and see how focused, lightning-fast follow-up feels.

Opportunities don’t wait. Neither should your inbox. Try Unibox today and make every conversation count.

Shane Jamison, High Performance Sales Coach at Shane Jamison Consulting, reflects:

So excited about this Unibox — I've been looking at some other solutions for this and couldn't find it, and you just don't want to piece things out. It's great to have it all in one centralized system. This makes life much easier compared to other tools.