Playbook HQ / Post-call follow-up with summary

What is this signal?

When a meeting recap from tools like Avoma or Fireflies is saved in your CRM, it signals a chance to follow up while the discussion is fresh.

Why it matters

Prospects appreciate timely, thoughtful follow-ups that show you understood their needs. 

This is an opportunity to reinforce key points, provide clarity, and guide the next steps in the buying journey.

How to act on this signal

  • Send a personalized message referencing the meeting summary.
  • Highlight action items, solutions, or additional resources discussed.
  • Trigger a follow-up sequence to maintain momentum without overwhelming the prospect.

Setup guide

See how Duo Copilot uses Post-Call Summary Signals from your CRM to trigger personalized outreach automatically.

See how you can set up this signal in Duo