Playbook HQ / Email engagement without replies

When a lead opens or clicks your emails multiple times but doesn’t respond, it signals interest that hasn’t converted into action.

This is a chance to clarify value, address questions, or offer a direct next step. Timely follow-up prevents the lead from going cold and shows attentiveness.

• Send a follow-up message referencing their engagement.
  
• Ask a direct question or offer a next step to prompt response.
  
• Trigger a personalized sequence that keeps engagement warm without overwhelming.

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See how Duo Copilot uses Email Engagement Signals from your CRM to trigger personalized outreach automatically.