Playbook HQ / Check in on freemium users

Trigger outreach to freemium users after a period of inactivity or low engagement with core features.

Re-engaging inactive users can revive interest, guide them to explore key functionality, and encourage conversion.

• Send a personalized email highlighting features they haven’t explored.
  
• Offer tips or resources to help them get started again.
• Trigger a sequence to nurture interest without overwhelming the user.

See how Duo Copilot uses Freemium User Signals from your CRM to trigger personalized outreach automatically.